I would like the CCL management to know about Bill’s exceptional customer service skills. Bill took the time and explained to me and my wife some of the issues we will face if we have proceeded with the order, not to mention the challenge he has encountered accessing the back of the structure. He was thorough and honest. He also provided us with a couple of options to get the work done. Now my wife and I are back into the drawing board and we will work with a landscaper to develop a new plan based on Bill’s feedback/recommendations. I will be recommending CCL to my neighbours, my colleagues and my associates.