Bill is our Master Poly Technician Installation Foreman. He joined Canadian Concrete Leveling in 2016 but has been installing and selling PolyLevel for 17 years.
Billy has worked on hundreds of commercial and residential concrete leveling projects throughout the city and surrounding areas. With each job presents new challenges – he enjoys solving every single one and getting to work with a team that he loves. But nothing matches the feeling he gets after seeing how pleased customers are with our products and the results they produce.
In his spare time, Bill enjoys watching live entertainment and playing hockey!
Another happy customer! Watch this brief customer testimonial to see why you should choose Canadian Concrete... Watch Video »
We all take pride in our homes, but sometimes in different ways. Some of us love our basement lounge areas, our open-concept kitchens, or our beautiful backyards.
A customer in Mississauga, Ontario, has a meticulously manicured front yard. He adores his front garden and had a company pour a concrete walkway to complement it. After a few years, he noticed the concrete was sinking. He hated walking up to the house and seeing it every day, so he knew he had to do something.
After discovering us on a bus shelter billboard, the homeowner reached out to Canadian Concrete Leveling. Project Manager Kyle O'Brien met with him and completed a thorough inspection of the entire walkway and steps. Kyle explained how the company likely never compressed the fill soils before pouring the concrete. As time went on, water washed away some of the soil, making the concrete sink.
The customer was frustrated that this wasn't a repair he could take care of himself. Kyle assured him we could repair the concrete in a day's work with little disruption, and the customer's worries were quickly fading away.
Foreman Bill McKeown used our PolyLevel® System to lift and level the concrete. PolyLevel® is injected through dime-sized holes where it expands beneath the slabs. Bill carefully lifted the walkway and steps, removing any tripping hazards and improving the gardens' look.
The customer feels excellent knowing he made the right choice. His garden is back up to his standards, and the front of his home is safe again.
This pool deck had very dangerous trip hazards that were making a fun summer, not so fun.
When the homeowners decided to repair the pool deck, they contacted Canadian Concrete Leveling to the rescue.
Project Manager, Joe McColl, inspected the home and established that PolyLevel® and NexusPro™ would be needed to repair the pool deck.
Once the plan was in place, Installation Foreman, Bill McKeown, and his production team went to the home to complete the job.
Now, the homeowners are happy and excited to get back to having the best summer ever!
Garages are used for more than just vehicles. They make a great storage room, man cave, or even a small workshop. Concrete floors and walls make it easy to clean and maintain, but sinking slabs and weak soils can turn your garage workshop into a tripping hazard.
A customer in Mississauga, Ontario, started to notice the concrete floor in his garage was cracking. When he investigated further, he also saw the concrete had settled. Not knowing what to do next, he reached out to Canadian Concrete Leveling and met with Project Manager Joe McColl.
Joe showed the homeowner our unique concrete lifting process, and a date was set for the repairs. Foreman Bill McKeown drilled several dime-sized holes in the slab before injecting our high-density polyurethane. He lifted the concrete back to its former level, ensuring an even lift across the floor.
The customer is thrilled that his garage is repaired. He can safely use the space again, and he didn’t have to tear up the entire floor.
Winter is a hazardous time for many of us. Icy roads and walkways, snow falling off of roofs, and freezing temperatures – all of these conditions can be risky, so we do what we can to keep things safe.
A customer in Mississauga, Ontario, was dealing with a sinking front step. The concrete had settled significantly, leading to an impression in the ground where water was pooling. The client was tired of slipping on the frozen pool each winter, so he decided to reach out to Canadian Concrete Leveling.
Project Manager Joe McColl met with the customer and inspected his front walkway. Joe determined that a gap beneath the concrete caused the slab to sink. Joe explained to the customer how voids form and how our PolyLevel® System can fill them. PolyLevel® is a mixture of polymers that expands beneath the concrete. As the polyurethane expands, it lifts the slab while filling any cavities beneath the concrete.
Project Manager Bill McKeown started the repair by drilling dime-sized holes in the concrete surface. He used these holes to inject our high-density polyurethane. Once the slab was lifted, Bill sealed the seam with our NexusPro® Sealant System. NexusPro® provides a UV-resistant, watertight seal that keeps water out for years to come.
The customer is very happy with the job done by the entire Canadian Concrete Leveling team. He appreciates how upfront and honest Joe was and Bill’s timeliness and hard work.
PolyLevel® lifts are our forte! Before, this was a major trip hazard. One of our incredible Installation Foremans, Bill McKeown, used PolyLevel® to lift the concrete, now our clients can feel safe!
No one wants a sinking walkway. It doesn't look good, and they open up the risk of someone tripping.
A customer in Toronto, Ontario, called Canadian Concrete Leveling to deal with her sinking front walkway. The section of concrete from her front door to her driveway had settled several inches, and she was tired of living with it.
Project Manager Joe McColl inspected the concrete and showed the customer how we could repair the slabs with our PolyLevel® solution. She was happy to see how non-invasive it would be, and a date was booked for the repair.
Foreman Bill McKeown used dime-sized holes to inject our high-density polyurethane beneath the concrete. Once injected, PolyLevel® expands to lift the slab and compress any loose fill soils below. To finish the repair, Bill patched the holes with fresh concrete.
The customer is thrilled with the work done by CCL. She's happy knowing her home is safe, and she saved thousands of dollars, not removing the concrete.
Taking care of our home year-round is crucial in preventing possible structural issues or hazards down the road. No matter what the case is, we must fix any issues sooner rather than later.
A customer in Etobicoke, Ontario, did just that when they reached out to Canadian Concrete Leveling. There was a large gap between their concrete walkway and foundation, allowing water to enter. The concrete step into their house had also settled close to three inches.
Project Manager Joe McColl went to the customer’s home and inspected the property. He showed the customer our solutions, and a date was set for the repair.
Foreman Bill McKeown used our PolyLevel® polyurethane to lift the concrete step, eliminating the tripping hazard. Bill also used our NexusPro® Sealant to fix the gap between the concrete and the foundation.
The customer is happy and has peace of mind knowing their investment is protected.
As any property manager knows, being in business is no easy task. Whether you manage an apartment building or a plaza, there’s a lot you have to be responsible for. Two of your biggest concerns are damage to one of your properties and the rare, unfortunate case of someone getting hurt.
For a property manager in Toronto, Ontario, sinking concrete not only led to necessary repairs, but it also caused a slip and fall accident. A plaza in Toronto was a popular stop for customers to visit stores, but a sinking sidewalk had caused numerous concrete pads to shift and crack.
After a customer tripped and fell, the plaza owner knew something had to be done to prevent this from happening again. He reached out to Canadian Concrete Leveling in search of a solution.
Project Manager CJ Sharp met with the customer and showed him how our products would eliminate the problem while also preventing it from happening again. The customer was thrilled to learn how easy it was to rid himself of this issue, and he booked a date for the repairs.
Foreman Bill McKeown worked hard injecting our PolyLevel® System into a few different concrete slabs throughout the walkway. PolyLevel® is a high-density polymer that lifts concrete through several dime-sized injection sites. Our system also fills any voids present beneath the surface, protecting the concrete from future settlement.
The customer was so impressed with our solution that he brought us back the following year to repair a few different spots on the sidewalk. He is happy that he no longer needs to worry about his customers falling.
Our Poly Technician Installation Foreman, Bill McKeown, removed this trip hazard in a commercial walkway using PolyLevel®.
Having a beautiful property is a sense of pride for many people. We make sure our home is looking its best no matter what. When the yard or the house needs attention, it becomes a top priority on the ever-popular to-do list.
An older couple in Toronto, Ontario, decided to call Canadian Concrete Leveling to look at their sinking front porch. The section directly below their mailbox had settled, and each winter, water would pool and freeze. It made it difficult to get the mail safely, and they didn’t like how the front of the house looked as a result.
Project Manager Kyle O'Brien met with the couple and inspected their front porch. They were happy to hear how easily our solution can be installed, and they excitedly booked a date for the repair.
Foreman Bill McKeown injected our PolyLevel® high-density polyurethane beneath the concrete slab to lift the concrete. This application also compresses fill soils below to prevent this issue from returning. Once Kyle was done, he patched the injection holes with fresh concrete.
The couple is delighted with the repair. They were impressed with how easy the installation was and our team's professionalism. Unfortunately, they've dealt with dishonest contractors before but were very happy to find an honest company to deal with finally.
Most homes have some sort of walkway that surrounds the house. It could be flagstone, gravel, or a more unique material, but traditionally they’re made from concrete slabs.
A customer in Toronto, Ontario, has a sinking path outside of his home. The concrete had settled towards the garage, creating a trip hazard. Water was also pooling next to the garage foundation, and the customer was worried about it seeping down.
The customer wanted the problem fixed but was growing tired of only seeing expensive and disruptive solutions. After meeting with Project Manager Joe McColl, he knew Canadian Concrete Leveling was the perfect option.
Foreman Bill McKeown started the repair by drilling dime-sized holes in the concrete surface. Through these ports he injected our high-density polyurethane system, PolyLevel®. The polymers mix when injected, expanding beneath the slab. As the concrete expands it lifts the concrete and fills any gaps below. Once Bill completed the lift, he patched the holes with fresh concrete.
The customer is delighted that he found an alternative solution to the costly options he first saw. He enjoyed watching Bill work and appreciates the honesty from Joe McColl.
When you make a significant investment or repair at your home, you want to make sure everything else is in proper working order too.
A customer in North York, Ontario, was getting ready to install a new wooden deck in their backyard. The deck sits flush with the pool deck, but the pool slabs had settled away from the deck over time. This created a tripping hazard between the two materials.
The customer wanted to fix the concrete before redoing the deck, so he reached out to Canadian Concrete Leveling. Project Manager Kyle O’Brien met with the customer and inspected the backyard. Kyle determined that soils had washed away from beneath the slabs. The customer wasn’t sure how we could fill the void without removing any concrete, so Kyle showed him a video demonstrating our PolyLevel® System.
As PolyLevel® is injected through dime-sized holes, it expands beneath the concrete. This process lifts the concrete while compressing any fill material below and filling any gaps. Once the repair is done, we patch the injection ports with fresh concrete. Foreman Bill McKeown worked hard repairing the concrete before showing the customer the completed work.
The customer is relieved we were able to repair the concrete before replacing the deck. He appreciates that we didn’t have to bring any heavy equipment through his backyard and enjoyed watching the process take place.
Many people have been using their pools more than ever this year. We can’t travel around due to COVID-19, so people have been bringing their backyards back to life.
A customer in Ajax, Ontario, has had sinking concrete in his backyard for close to six years. He had been using the pool more than ever this summer, so the concrete was becoming more of an issue and he was concerned what would happen in the future.
After meeting with Project Manager Kyle O’Brien and seeing our solution, the customer was eager to set up a date for the repair.
Foreman Bill McKeown started the repair by drilling dime-sized holes throughout the concrete slabs. He used these holes as injection ports for our PolyLevel® high-density polyurethane, which expands below the surface. This lifts the concrete and compresses any fill soils, helping to prevent the issue from returning.
The customer is happy that his pool deck is level and safe. “From my initial call to yourself (Mary), then Kyle coming out to give me a quote to Bill completing the work - all of you have been so helpful and professional and a total pleasure to work with and the results are amazing - Better than I even expected,” he said.
A plaza manager has many behind-the-scenes tasks along with managing tenant and customer needs. They ensure everything is safe and in proper working order.
A building manager in Ajax, Ontario, received a few complaints from tenants about sinking concrete in front of the parking lot. The area became a tripping hazard and a troublesome spot for pooling water.
Project Manager Joe McColl inspected the concrete at the strip mall. Joe explained to the customer that voids under the slab make the concrete sink. The customer did not want to deal with the expensive hassle of new concrete and closing the stores for a few days.
To his delight, the manager learned he could leave the stores open during the installation and use the concrete later the same day. Joe explained how our PolyLevel® System repairs the concrete using high-density polyurethane injections. This solution is non-invasive – a 300-foot hose pumps polyurethane to voids under the concrete.
Foreman Bill McKeown started the repair by drilling dime-sized holes in the concrete surface. As he injects the polyurethane beneath the slabs, the concrete lifts back to grade level while compressing fill soils below. All spaces and cavities are filled fixing the concrete issues permanently.
The building manager truly appreciates how efficient the installation was executed. He didn’t need to close down the building, and his tenants are happy their customers can use a safe walkway.
Permanently Protected Concrete!
Since SealantPro™ is permanently bonded, the cracks around their pool will no longer spread, their concrete is UV resistant, and also makes ice removal in the winter simple.
Nature takes a massive toll on our homes each year. She rips shingles off our roof, destroys paint and stain, and sometimes, makes our walkways dangerous.
A customer in Oshawa, Ontario, learned the hard way just how much nature can take a toll of concrete. The walkway around his house had settled, leading to a considerable tripping hazard. Water was also pooling along the foundation, leading to water seepage in the basement.
Concerned for his home’s well-being, the customer reached out to Canadian Concrete Leveling and met with Project Manager Paul Mendell. Paul is very familiar with these types of scenarios and was able to put the customer’s worries to rest.
Foreman Bill McKeown worked hard using our PolyLevel® system to repair the concrete slabs. He used dime-sized holes to inject the high-density polyurethane beneath the slab where it expands, lifting the concrete and compressing fill soils.
The customer is delighted with the work done. His walkway and basement are protected, and with a warranty for added peace of mind.
Safety is always on the mind of an employer. Ensuring your employees are safe while they’re working is extremely important, and sometimes steps need to be taken to prevent injuries.
A customer in Brampton, Ontario, manages a building that produces pet food packaging. We had done work for them in the past, so they brought us back to deal with a few more issues. The concrete walkway surrounding the building was sinking in several spots, and an employee even tripped.
Concerned for their employee’s well-being, the company reached out to Canadian Concrete Leveling and met with Project Manager Paul Mendell. The manager was already familiar with our services and showed Paul the spots that needed repair.
The customer is pleased once again with the work done by Canadian Concrete Leveling. His employees can use the path again safely, and the work was done in a timeframe that didn’t affect their work-flow.
Maintaining a commercial property takes a good amount of upkeep. These buildings sometimes employ hundreds of people, so keeping the building safe is essential.
A maintenance manager in Brampton, Ontario, was dealing with a walkway that had settled. There were numerous tripping hazards, and an employee had even taken a fall.
Looking for a solution that wouldn’t interfere with the building’s operation, the manager reached out to Canadian Concrete Leveling. Project Manager Paul Mendell inspected the walkway, and the manager showed him which slabs needed to be lifted.
Foreman Bill McKeown used our PolyLevel® system to lift and level the concrete back to its original pour height, eliminating the tripping hazards.
The customer is thrilled that the work was done so quickly and effectively. His employees are now safe, with no risk of tripping.
Our client had trip hazards on walkways and medians in their parking lot, which was a severe issue. They knew that to keep their customers safe, they would need to remove all of the trip hazards.
That's when they contacted Canadian Concrete Leveling for their free estimate.
When the work was complete, our client was full of relief knowing that his customers would be safe from any trip hazards.
Sometimes things go wrong in our homes without us even noticing. There are so many different factors at play that something could be behind a wall or floor for years before you catch it.
A couple in Brampton, Ontario, noticed it felt like they were walking downhill when they were in their basement. They had recently renovated the space and, during the reno, noticed how sloped the basement floor was. Their fireplace was even sitting a few inches higher than the floor.
They were terrified that the entire floor would need to be removed but were relieved after meeting with Project Manager Paul Mendell. Paul showed them how we could lift the floor, and a date was set for the repair to take place.
Foreman Bill McKeown has dealt with many situations just like this one. He injected our PolyLevel® polyurethane throughout the floor, slowly lifting it back to the wall. Once finished, he patched the injection holes with fresh concrete.
The customer loves how level their basement floor is now. Their fireplace is back to where it should be, and they saved thousands not having to excavate the basement floor.
A pool is typically a pretty popular area at a home. Everyone enjoys hopping in for a quick dip, and parents are used to supervising their kids for hours on end.
A family in Brooklin, Ontario, had a beautiful pool with a sinking pool deck. The concrete surrounding the pool was sinking and cracking, creating quite a tripping hazard. The family’s teenage kids used the pool regularly, and they were concerned about someone tripping. They were almost used to living with the eyesore but decided it was time to take care of it.
They reached out to Canadian Concrete Leveling and met with Project Manager Kyle O’Brien. Kyle inspected the concrete pool deck and showed the homeowners exactly how we would repair the concrete.
Foreman Bill McKeown used our PolyLevel® system to lift and level the concrete slabs. The high-density polyurethane expands beneath the concrete to compress the fill soils and lift the slabs, preventing the issue from returning.
The family is thrilled that their pool is safe again. Their kids can use the backyard without the parents worrying so much, and the ugly eyesore is finally gone.
A driveway is an integral part of your home and is used almost every day, so it’s not something you want to be tripping over.
A Thornhill, Ontario, customer gave us a call after noticing his driveway was sinking where it met the garage floor. He was concerned someone would trip and fall at some point, so after meeting with Project Manager Joe McColl he decided to bring us in to complete the repair.
Foreman Bill McKeown used our PolyLevel® solution to lift the concrete driveway back up to grade with the garage floor. He used dime-sized holes to inject our high-density polyurethane in various spots to slowly lift the slabs until they reached the proper grade.
With his tripping hazards gone, the customer is looking forward to using his driveway again. He’s impressed with how efficient our installation process was and appreciated the service he’s received.
Building a custom home is an exciting endeavour. Not only are you making a significant life decision, but you also get to build your dream home to your liking.
A customer in Richmond Hill, Ontario, had just finished having his custom home built. He added in a beautiful patterned concrete driveway, but the substrate below was never adequately prepared. His brand-new driveway was already sinking, and he wanted to remedy the problem.
Unsure of who to turn to, he called Canadian Concrete Leveling and met with Project Manager Paul Mendell. Paul showed the customer how we could efficiently fix his driveway, and a date was set for the repair.
Foreman Bill McKeown used our PolyLevel® high-density polyurethane to lift the driveway in several spots. PolyLevel® expands under pressure, raising the slabs and compressing the poorly prepared substrate.
The customer is thrilled that his driveway is fixed. He can finally enjoy his custom home, knowing his driveway is safe and protected.
Whether you use your garage for storing belongings you only see once every decade, or as a man cave style retreat for the weekends, it’s a part of your home you should be able to access with ease.
For a customer in Caledon, Ontario, easy access was the last thing he thought about when going into his garage. Over the years, his patio had sunk in front of the garage entrance, causing water to pool. When winter came around, the water froze, becoming an even bigger hassle as well as a severe tripping hazard.
Luckily for him, Project Manager CJ Sharp was able to offer the perfect solution to make his garage easy to get to again. At first unfamiliar with our methods, we showed him how our products work to level concrete, and a date was set up for our team to repair the hazard.
Foreman Bill McKeown used our PolyLevel® Injection System to lift the concrete and fill any voids beneath that may have formed over time. Our high-density polymer injections are environmentally friendly and less invasive than traditional methods. Bill also worked to ensure the concrete patio sloped away from the garage door, ensuring water would no longer pool there.
The customer is happy knowing his concrete is lifted and stable. Water will no longer pool in front of the door, removing the tripping hazard and giving him easy access to his garage.
A new home in King City, ON had a year-old garage floor. It had started to sink over 3 inches! Since the soils around the house were still fairly loose when the floor was poured, the weight of the concrete compressed the soil, the garage floor started to sink.
The customer called Canadian Concrete Leveling to find out if we offered a better solution than re-pouring the concrete. Our Project Lead met with the homeowners and presented a solution that would provide a permanent fix for the floor.
Our foreman, Billy McKeown used our patented PolyLevel™ Injection System to lift and level the concrete.
The customer was happy that Canadian Concrete Leveling was able to fix the concrete without having to rip up and re-pour a new floor. They were extremely pleased with the outcome and were also happy that the area is under warranty for 10 years.
A concrete walkway had been sinking for a while and had started to slant toward the house in Stayner, ON. As a result, water was pooling along the house. The homeowner was getting worried water might start leaking through to the basement.
The homeowner called Canadian Concrete Leveling hoping to get the walkway fixed. Paul Mendell, Project Lead, visited the homeowner and suggested our patented PolyLevel® Injection System. Bill McKeown and Kyle McKeown, our expert installation team, lifted and stabilized the concrete slabs to make the walkway level again. Next, the team used NexusPro® Sealant between the walkway and house to prevent water from leaking through the foundation.
The homeowner was excited to have the walkway repaired in a short amount of time and enjoy peace of mind knowing water was not going to leak into their basement.
Basement foundations are susceptible to water damage, so keeping water away is a great first step to ensure a dry basement.
A customer in Uxbridge, Ontario, was dealing with a front porch that was sloping towards their home. Each time it rained water would pool beside the foundation. They were concerned about water seepage and didn’t like continually having a puddle outside their home, so they reached out to Canadian Concrete Leveling.
Project Manager Joe McColl met with the customer at his home and inspected his front porch. He took measurements of the slope and settlement, and a date was set for the repair.
Foreman Bill McKeown drilled dime-sized holes throughout the front porch. He used these holes to install our PolyLevel® polyurethane system. PolyLevel® expands as it’s injected beneath concrete, compressing fill soils and lifting slabs.
The customer is thrilled that his porch no longer pools. His basement is protected, and our non-invasive method saved him the time and money of pouring new concrete.
We love to make our clients happy! We improved this step so that it no longer slopes. By installing PolyLevel® it not only looks better, but it’s also safer!
Usually, our home’s foundation is made from concrete, or something very similar. Concrete is the base of our home, and typically, there is a concrete subfloor in the basement.
A customer in Peterborough, Ontario, noticed that his basement floor wasn’t meeting the bottom edge of the wall like it used to. He had no idea what to do, so he reached out to Canadian Concrete Leveling for a solution.
The customer is thrilled that his basement floor is repaired. His home is protected, and he saved thousands, not excavating.
Nothing beats lounging around a pool in the summer. It’s something we look forward to during the colder months, but for a Creemore, Ontario, customer shifting concrete put her summer plans on hold.
Over time her concrete pool deck had shifted, creating numerous cracks and tripping hazards. Concerned for the safety of family and friends, she reached out to Canadian Concrete Leveling, looking for a solution that would save her from having to redo the entire patio.
Project Manager Joe McColl met with the customer and created a plan to restore the concrete. Foreman Bill McKeown and Installation Specialist Greg Sigalis used PolyLevel® injections to lift the concrete and fill the voids beneath. They also sealed the cracks using our NexusPro® sealant.
The customer is pleased that her pool deck is safe once again, and she no longer has to worry about cracks. She also saved the money and time of replacing the whole deck.