Rana is our dedicated Customer Service Manager at Canadian Concrete Leveling, where she’s been creating positive client experiences and keeping operations running smoothly since 2020. With a background in Police Foundations and Special Event Management, Rana brings a unique blend of organization, problem-solving, and calm-under-pressure thinking to every interaction. Her ability to juggle priorities while staying people-focused makes her an invaluable part of the team.
Rana takes pride in upholding the company’s reputation for excellence, especially during the busiest times of year. What she values most is the supportive, family-like culture at CCL—where collaboration, appreciation, and teamwork are at the heart of every day.
Outside of work, Rana is a proud mom to her beautiful baby boy and a devoted dog mom. She enjoys quality time with family and friends, and holds a deep connection to her home country of Egypt. It’s a place she loves returning to for its rich history, vibrant culture, and the opportunity to reconnect with loved ones.
Rana brings warmth, reliability, and a people-first mindset to everything she does—making her not just a go-to team member, but a key part of what makes CCL such a welcoming place.