Canadian Concrete Leveling Job Stories

A home in Etobicoke, Ontario, had a problem located at the front of the home along the walkway leading to the front door. The front walkway had sunk over time and was severely sloping towards the home. The customers were thinking of selling the home and the walkway is both a safety hazard and an eyesore. When is rains hard,  the water runs towards the foundation, leaving the customer susceptible to a basement leak. In 2013, the customer incurred major damages in their basement due to the heavy summer rains so they are very aware that the sloping concrete can lead to further, more serious problems. The customer called Canadian Concrete Leveling, and spoke to John DiNicolantonio. He explained everything that would be done and then Billy McKeown came in and fixed the problem. He used our PolyLevel Injection System. It was injected beneath the concrete to lift and level the slabs. Our expanding polyurethane is compress the substrate and lift the concrete to ensure the area is protected from further settlement. We drilled small dime sized holes through the concrete and injected our PolyLevel Injection underneath the slabs. The polyurethane followed the path of least resistance underneath the concrete to fill all of the voids and then expanded. We were able to use the expansion of the polyurethane to lift the patio and walkway to protect them from further settlement. The customer was extremely happy that we could complete the job in such a short time frame and that we could do so in such a cost effective manner. They were concerned that they would have to replace the the walkway and were very happy that we were able to work with what they already had to fix the problem.  

A home in Woodbridge, Ontario, had a problem located at the back of the home on the patio. The concrete patio at the back of the house was sinking towards the foundation. When the concrete patio was poured, the substrate was not properly compacted/compressed. Over time the weight of the concrete has further compressed the loose substrate, leading to the sinking and cracking in the patio. The customer had just purchased the home 6 months prior to our appointment. He was concerned that the water pooling at the foundation may lead to a problem in the basement. John DiNicolantonio, the Project Lead, explained everything that would be done to fix the sinking concrete. Billy McKeown and the Canadian Concrete Leveling team came in and used our PolyLevel Injection System. Our PolyLevel Injection System is injected beneath the concrete to lift and level the slabs. Our expanding polyurethane compresses the substrate and then lifts the concrete, thus ensuring that the area is protected from further settlement. We drilled small dime sized holes through the concrete and injected our PolyLevel Injection underneath the slabs. The polyurethane material followed the path of least resistance underneath the concrete to fill all of the voids and then expanded. We were able to use the expansion of the polyurethane to lift the patio back to level and help protect the area from further settlement. The customer is satisfied as the water no longer pools along the back of the house and they have been left with a level and usable patio.

A new home in King City, ON, had its garage poured 1 year ago. In just over a year, the customer’s garage sunk over 3 inches! The issue with the concrete in the garage stemmed from poor compaction when the garage floor was originally poured. Since the soils around the house were still fairly loose when the floor was poured, the weight of the concrete compressed these soils leading to settlement in various areas.  The customer called Canadian Concrete Leveling and spoke with our Call Centre. They were extremely concerned that the concrete would sink even further reaching the point where the concrete would need to be re-poured. They made an appointment with project lead, John DiNicolantonio to take a look. John measured the garage and the areas that had sunk and devised a plan to fix the problem permanently. Foreman, Billy McKeown went out and strategically drilled small dime-sized holes into the customer’s concrete. He then injected our patented PolyLevel™ injection underneath to lift and level the concrete. The polyurethane compresses the substrate and then lifts the concrete. This system ensures that the area is protected from further settlement. The customer was happy that Canadian Concrete Leveling was able to fix the issue without having to rip up and re-pour a new floor. They were extremely satisfied with the outcome and were also happy that the area is now warrantied for the next 10 years.

Maple, Ontario, had two impressive concrete staircases, but both had similar issues regarding the top step. The top steps remained in their place but seemed to have been much larger compared to the rest. How can that be? The steps below it have settled, leaving the top piece up significantly. The concrete was in excellent condition and needed some lifting love to be looking great again.  Thankfully, the homeowners found Canadian Concrete Leveling at the top of their search results and knew we could provide the work they needed. Once the initial call to our call centre was made, we took action and sent one of our Project Managers, Joe McColl, to the home to provide the owners with a free detailed estimate. After a thorough inspection, Joe realized that small injections of our polyurethane would have to be done to the lowers steps, then progressing upwards. By doing this, the voids at the bottom will be filled to withstand the weight of the entire staircase. Once the inspection was complete, it was time for our installation supervisor to come in; Kyle McKeown. On a later day, Kyle arrived at the home and knew what he needed to do. He started by drilling tiny holes in the staircases and inserted pegs to attach our PolyLevel® system. Once the polyurethane machine is attached to the nozzle, it was time to feed the poly through and into the voids beneath the steps. With the quick expansion of the material, the steps lifted rapidly before the homeowner’s eyes. Once the leveling was done on both staircases, the sealant needed to be applied. Our NexusPro™ is a high-grade sealant that is waterproof, anti-cracking, and chemical resistant so that it can be protected against all elements. The adhesive was applied to the joints in the stairs so that the settlement won’t return. The process took under half an hour which baffled the owners, thinking that they would need to move their patio furniture, plants, and rugs out of the way all day. However, the curing process was almost immediate, and the cleanup was immaculate. Steps are back to normal!  

Shifting and heaving concrete slabs are most commonly doing so because of some pressure pushing from underneath. Although not entirely very well known, frost heave is a common issue for any building in the Northern Hemisphere. Brutal, cold winter nights are to blame. Over time, small cracks at the joints and seams will slowly fail, allowing for moisture to seep down into the ground underneath. Due to the very nature of water and ice, when these moisture pockets freeze, thaw and repeat, it moves the earth around it. This earth has nowhere to go but up, pushing on the concrete from underneath. And since the concrete has nowhere to go either, it cracks, shifts and heaves, creating an off-level, hazardous unusable walkway. Unassuming guests and neighbours could now be the next potential victim of a fall.

We know how dangerous it is to have a trip hazard around your home. We wanted to make our clients feel safe again! Our client had a sloping walkway and sunken stairs, and they wanted it fixed. They decided to call Canadian Concrete Leveling to solve the problem. Our Project Manager, Joe McColl, came up with the best solution for our clients that would repair the issues they had been having! He concluded that we would need to install PolyLevel® as well as sealant to fix the walkway and stairs. Once the job was complete, our clients were relieved to be able to eliminate those hazards and were able to enjoy their home once again. 

A home in Maple, Ontario, had a problem located at the front entrance of the home. The front patio and walkway had been sinking over the past few years leaving the area had various gaps and trip hazards in the concrete. When the concrete patio was poured the substrate was not properly compacted/compressed. Over time the weight of the concrete has further compressed the loose substrate leading to the sinking and cracking in the patio. The customer was concerned that the area would continue to settle and would make the area very unsafe to use. The customer was also worried that the slabs would begin to push apart making the problem harder to solve. The customer called Canadian Concrete Leveling and spoke to John DiNicolantonio who explained everything about the job. Billy McKeown and the team came in and used our PolyLevel Injection System and NexusPro Joint Sealant. Our PolyLevel Injection System is injected beneath the concrete to lift and level the slabs. Our expanding polyurethane compresses the substrate and then lifts the concrete, thus ensuring that the area is protected from further settlement. The NexusPro is installed post-lift to ensure that the area is further protected from water saturation. The customer was very satisfied that we were able to remove all of the trip hazards in the walkway. They were also very pleased that we sealed the gap that was forming between the patio and walkway as it was quite the eyesore.  

Homeowners from Toronto had many difficulties with their pool area that they needed to attend to and were looking for an affordable, effective solution they could use. After asking around and doing some research of their own, they ran in to Clarke Basement Systems and Canadian Concrete Leveling and they found an interesting, affordable solution called PolyLevel which is a structural grade polymer used as a superior alternative to mudjacking, to raise and level broken concrete slabs, patios, driveways and sidewalks. They decided to go this route and now they have a very nice pool deck and have removed all potential trip hazards surrounding the pool. Now these homeowners can enjoy their pool.

A home in Toronto, Ontario had a sinking slab on the front walkway. The walkway had cracked across the middle and one half of the slab was sinking towards the crack creating a trip hazard and causing water to pool on the walkway after heavy rain. During the winter the pooling water in this area would freeze and cause a slip hazard as well. The customer wanted this to be fixed so that there would be no more safety hazard.  The customer called Canadian Concrete Leveling to fix the problem. John DiNicolantonio explained to the customer that it would be a quick fix and comes with complete warranty. Billy McKeown and the team used PolyLevel polyurethane System to level the walkway, eliminating the trip hazard. The polyurethane travels through the voids underneath the concrete and expands, allowing for us to lift the slab and stabilize the substrate to prevent further settlement. They covered the crack with NexusPro Joint Sealant to prevent water from making its way between the slabs again. The customer is left with a safe and usable walkway. They were very pleased that they could have the walkway fixed at a fraction of the cost of concrete replacement.

A home in Toronto, Ontario, had a concrete slab in the front of the house that had sunken. This was causing a trip hazard to the homeowner because the last step was too high and they had mobility issues. There was a fear from the family that someone would tripp and fall.  The customer called Clarke Basement System and Ron Monk explained what would be done. Bill Mckeown and the Canadian Concrete Leveling  Team came in and injected PolyLevel polyurethane beneath the concrete slab to lift and stabilize it. The walkway is now lifted to the original pour line allowing for the step to be smaller. The customer was satisfied because it made the walkway safer and eliminated trip hazards.