Canadian Concrete Leveling Job Stories

Canada, also known as the Great White North, is internationally renowned for some of the world's harshest and coldest climates. Little known but to its inhabitants is that Canada has incredibly balmy, hot summers as well. The yearly inclusion of extreme heat comes with it, the constant need to be cool and comfortable. Pools are a fantastic and fun way to do that. Turning your ordinary backyard into a resort-like oasis, inground pools are a common dream for any homeowner the world over, especially if you live in a hot climate. Dogs, kids, elderly folk, and everyone in between can enjoy and see the inherent value a pool holds. It is a source of not just relief but joy, laughter, and love. It quickly and effortlessly becomes the centerpiece of all your summer memories, parties, and family gatherings. The last thing you want to see your pool doing is cracking. Poorly compacted soil is most used to backfill inground pools during their construction. Over time, this loose soil will not hold up the structure of the pool and the concrete around it. Moisture pockets existing in this loose soil surrounding a pool will freeze and move over time, making improperly backfilled concrete slabs the most common culprit of the damage. This type of structural damage is common in Canada because of our winters and is called frost heave. Cracking in the concrete surrounding your pool can also be a sign of significant damage to the pool itself, which begins to leak large amounts of water into the surrounding soil, thus making it more vulnerable to further damage. Ignoring cracks in any concrete is never recommended, and if not dealt with accordingly, they can and will cause additional headaches, embarrassment, and hefty repair bills. Let Canadian Concrete Leveling and its team of qualified concrete experts and installers give you not just peace of mind but a backyard you can take pride in.

Most garages are dark, musty, and tend to be a somewhat forgotten portion of many people's homes. A garage is simply a place to park their car and store their personal belongings to the average homeowner. It is out of sight, out of mind in its purest form. However, this customer in Barrie, Ontario, could no longer ignore the state of their garage floor. Over time, they noticed large cracks forming in the foundation floor, the walls were beginning to shift, and the home's front face was starting to crack. The future health of their beloved family home was at stake. So logically, they reached the best in the business at Canadian Concrete Leveling to get the job done right. Have any questions or concerns about concrete around your property? Get in touch with us for help today.

A home in Woodbridge, Ontario, had a problem located at the back of the home on the patio. The concrete patio at the back of the house was sinking towards the foundation. When the concrete patio was poured, the substrate was not properly compacted/compressed. Over time the weight of the concrete has further compressed the loose substrate, leading to the sinking and cracking in the patio. The customer had just purchased the home 6 months prior to our appointment. He was concerned that the water pooling at the foundation may lead to a problem in the basement. John DiNicolantonio, the Project Lead, explained everything that would be done to fix the sinking concrete. Billy McKeown and the Canadian Concrete Leveling team came in and used our PolyLevel Injection System. Our PolyLevel Injection System is injected beneath the concrete to lift and level the slabs. Our expanding polyurethane compresses the substrate and then lifts the concrete, thus ensuring that the area is protected from further settlement. We drilled small dime sized holes through the concrete and injected our PolyLevel Injection underneath the slabs. The polyurethane material followed the path of least resistance underneath the concrete to fill all of the voids and then expanded. We were able to use the expansion of the polyurethane to lift the patio back to level and help protect the area from further settlement. The customer is satisfied as the water no longer pools along the back of the house and they have been left with a level and usable patio.

A home in Etobicoke, Ontario, had a problem located at the front of the home along the walkway leading to the front door. The front walkway had sunk over time and was severely sloping towards the home. The customers were thinking of selling the home and the walkway is both a safety hazard and an eyesore. When is rains hard,  the water runs towards the foundation, leaving the customer susceptible to a basement leak. In 2013, the customer incurred major damages in their basement due to the heavy summer rains so they are very aware that the sloping concrete can lead to further, more serious problems. The customer called Canadian Concrete Leveling, and spoke to John DiNicolantonio. He explained everything that would be done and then Billy McKeown came in and fixed the problem. He used our PolyLevel Injection System. It was injected beneath the concrete to lift and level the slabs. Our expanding polyurethane is compress the substrate and lift the concrete to ensure the area is protected from further settlement. We drilled small dime sized holes through the concrete and injected our PolyLevel Injection underneath the slabs. The polyurethane followed the path of least resistance underneath the concrete to fill all of the voids and then expanded. We were able to use the expansion of the polyurethane to lift the patio and walkway to protect them from further settlement. The customer was extremely happy that we could complete the job in such a short time frame and that we could do so in such a cost effective manner. They were concerned that they would have to replace the the walkway and were very happy that we were able to work with what they already had to fix the problem.  

A home in Whitestone, Ontario had a garage slab that had settled over time. This caused the slab to slope to one side of garage.-This garage was not old so both the builder and the owner wanted it fixed so that it wouldn't worsen over time.    They called Canadian Concrete Leveling and talked to Rob Malcomson about exactly what would need to be done. Bill Mckeown and the team came in and used PolyLevel injections to life and stabilize the slab. The PolyLevel foam is injected under the slab and fills the voids that are causing the slab to sink. They then used NexusPro sealant against the wall and the floor to block any water leakage. Th slab is now in the original position and is warrantied for 10 years. Both the builder and the customer are very happy.    

A new home in King City, ON, had its garage poured 1 year ago. In just over a year, the customer’s garage sunk over 3 inches! The issue with the concrete in the garage stemmed from poor compaction when the garage floor was originally poured. Since the soils around the house were still fairly loose when the floor was poured, the weight of the concrete compressed these soils leading to settlement in various areas.  The customer called Canadian Concrete Leveling and spoke with our Call Centre. They were extremely concerned that the concrete would sink even further reaching the point where the concrete would need to be re-poured. They made an appointment with project lead, John DiNicolantonio to take a look. John measured the garage and the areas that had sunk and devised a plan to fix the problem permanently. Foreman, Billy McKeown went out and strategically drilled small dime-sized holes into the customer’s concrete. He then injected our patented PolyLevel™ injection underneath to lift and level the concrete. The polyurethane compresses the substrate and then lifts the concrete. This system ensures that the area is protected from further settlement. The customer was happy that Canadian Concrete Leveling was able to fix the issue without having to rip up and re-pour a new floor. They were extremely satisfied with the outcome and were also happy that the area is now warrantied for the next 10 years.

The parking garage in Innisfil, Ontario, had seen better days. At first, it was just a subtle dip here and there—a concrete slab that felt a little off underfoot. But over time, those small shifts turned into something more serious. Voids had formed beneath the surface, and sections of the floor began to sink. Cars tilted slightly as they parked, and anyone walking across it had to watch their step. What had once been a simple, functional garage had become a hazard, a place where danger lurked just beneath the surface.   When our team arrived, we could see the problem immediately. The challenge was clear: how do you restore stability without tearing everything apart? The thought of a full concrete replacement—weeks of disruption, noise, and expense—wasn’t an option. That’s when we turned to our secret weapon: Canadian Concrete Leveling’s polyurethane injection system.   With careful precision, we drilled small holes in the slabs, each one strategically placed to tackle the voids beneath. Then, like magic, we injected the high-density polyurethane. Slowly, it expanded, filling the empty spaces and gently lifting the concrete back to its original position. It was incredible to watch—the floor, once unstable and sunken, began to rise, solidify, and even out.     By the end of the day, the garage had been transformed. What had been a liability was now safe, level, and reliable again. No mess, no weeks of downtime—just a smart solution, executed with precision. For the Innisfil parking garage, it wasn’t just a repair; it was a story of transformation.

Maple, Ontario, had two impressive concrete staircases, but both had similar issues regarding the top step. The top steps remained in their place but seemed to have been much larger compared to the rest. How can that be? The steps below it have settled, leaving the top piece up significantly. The concrete was in excellent condition and needed some lifting love to be looking great again.  Thankfully, the homeowners found Canadian Concrete Leveling at the top of their search results and knew we could provide the work they needed. Once the initial call to our call centre was made, we took action and sent one of our Project Managers, Joe McColl, to the home to provide the owners with a free detailed estimate. After a thorough inspection, Joe realized that small injections of our polyurethane would have to be done to the lowers steps, then progressing upwards. By doing this, the voids at the bottom will be filled to withstand the weight of the entire staircase. Once the inspection was complete, it was time for our installation supervisor to come in; Kyle McKeown. On a later day, Kyle arrived at the home and knew what he needed to do. He started by drilling tiny holes in the staircases and inserted pegs to attach our PolyLevel® system. Once the polyurethane machine is attached to the nozzle, it was time to feed the poly through and into the voids beneath the steps. With the quick expansion of the material, the steps lifted rapidly before the homeowner’s eyes. Once the leveling was done on both staircases, the sealant needed to be applied. Our NexusPro™ is a high-grade sealant that is waterproof, anti-cracking, and chemical resistant so that it can be protected against all elements. The adhesive was applied to the joints in the stairs so that the settlement won’t return. The process took under half an hour which baffled the owners, thinking that they would need to move their patio furniture, plants, and rugs out of the way all day. However, the curing process was almost immediate, and the cleanup was immaculate. Steps are back to normal!  

Shifting and heaving concrete slabs are most commonly doing so because of some pressure pushing from underneath. Although not entirely very well known, frost heave is a common issue for any building in the Northern Hemisphere. Brutal, cold winter nights are to blame. Over time, small cracks at the joints and seams will slowly fail, allowing for moisture to seep down into the ground underneath. Due to the very nature of water and ice, when these moisture pockets freeze, thaw and repeat, it moves the earth around it. This earth has nowhere to go but up, pushing on the concrete from underneath. And since the concrete has nowhere to go either, it cracks, shifts and heaves, creating an off-level, hazardous unusable walkway. Unassuming guests and neighbours could now be the next potential victim of a fall.

We know how dangerous it is to have a trip hazard around your home. We wanted to make our clients feel safe again! Our client had a sloping walkway and sunken stairs, and they wanted it fixed. They decided to call Canadian Concrete Leveling to solve the problem. Our Project Manager, Joe McColl, came up with the best solution for our clients that would repair the issues they had been having! He concluded that we would need to install PolyLevel® as well as sealant to fix the walkway and stairs. Once the job was complete, our clients were relieved to be able to eliminate those hazards and were able to enjoy their home once again.