Canadian Concrete Leveling Job Stories

When we were called to this home, the homeowners were frustrated with their back patio. Stretching 38 feet across the back of the house and extending 16 feet into the yard, this outdoor space had become a hazard. Over time, heavy subsurface erosion had caused the slab to settle unevenly, and the homeowner had noticed a noticeable 2-inch drop from the original level. This created a jarring gap at the sliding door and shifted the entire slope of the patio, making the space difficult and unsafe to use. Upon inspection, it became clear that the soil beneath the slab had receded over the years, leaving hollows that could no longer support the weight of the concrete. A surface-level fix wouldn’t solve the problem—anything less than addressing the foundation itself would only result in the patio sinking again. To restore the slab, we used high-density polyurethane injection, a precise and minimally invasive solution. We drilled small access points beneath the patio and injected the material into the voids left by eroded soil. As it expanded, the polymer filled every gap, compacted the loose subgrade, and lifted the entire slab back to its original level. The process corrected the 2-inch drop at the door threshold and restored the proper slope across the full 16-foot depth of the patio. Unlike traditional methods that require heavy excavation and days of downtime, this approach allowed us to stabilize the entire slab quickly and efficiently. By the end of the day, the patio was once again level, safe, and fully functional—ready for summer entertaining, heavy foot traffic, and years of use without worry. The homeowners could finally enjoy their outdoor living space with peace of mind, knowing their patio now rests on a permanent, waterproof foundation designed to withstand the elements.

Front landings are meant to be flat and safe. A home in Hamilton, Ontario, had a concrete pad at the bottom of the front steps that was slopping forward to the front lawn. Beside the pad was the driveway that has its own set of concrete slabs. With the one pad sloping more than the driveway, the separation between the two developed a tripping hazard. Not only is the tripping hazard afoot but in the wet and colder months, slipping was an issue too!    The homeowners were undergoing renovations inside the home and wanted to budget this fix accordingly. By saving the concrete slabs and permanently lifting them, Canadian Concrete Leveling fits that criteria. After the initial call was made, our Project Manager, Matt Ruskin, arrived at the site to provide an estimate. Then later that week, our Installation Supervisor, Kyle McKeown, started the project of lifting the slab to its original position.    Our lifting process is done with our highly dense polyurethane, known as PolyLevel®. The beauty of polyurethane verse other methods is the durability, quick expansion, and lightweight material it is. The job took just under half an hour and did not interrupt the foot traffic of the renovations happening in the home. The owners are much calmer knowing they don't have to take the staircase in fear of hurting themselves. 

Hamilton, Ontario, has a lot of older homes where concrete has settled. In many circumstances, the concrete that tends to sink/shift first is the driveway, walkways, then the porch. This house had all three going for it, and the homeowners wanted to fix it before it became a severe hazard when navigating in and out of the home—starting with the home's driveway. The driveway had shifted from soil settlement, causing it to sink at specific points, revealing tripping hazards. Moving on to the front porch. The porch started following the same pattern as the driveway and started falling to expose the foundation and make the step into the home much larger. Since the owners were elderly, any obstacle stopping them from getting in and out of the house made it ten times more difficult for them to get around.    They needed to fix this as soon as possible, so worry about hurting themselves is left at bay. A friend recommended a company that could level the concrete within the same day without ripping up the existing concrete; that company was Canadian Concrete Leveling. Our Project Manager, Matt Ruskin, set the homeowners at ease with a detailed quote and honest pricing. Later that week, our Installation Specialist, Bill McKeown, came to the home to inject the concrete slabs with our polyurethane. Once the injections were made, the concrete immediately lifted back to its original position. The homeowners were amazed by the same-day process and couldn't thank Bill and Matt enough for their treatment.

This customer in Waterdown, Ontario, was growing increasingly concerned about a noticeable crack in the slabs surrounding their backyard pool. Shifting of the earth underneath the ground is a common culprit that causes this issue. This customer’s concrete slab had moved so much to the point where it was creating a dangerous lip, which is already a tripping hazard but will continue to get worse over time. Canadian Concrete Leveling knows that there is only one proper way to prevent further damage to heaving concrete. Our friendly and courteous Installation Specialists inject a unique polyurethane material called PolyLevel®. Our amazing PolyLevel® product is not only strong, but it is also very smart. Engineered to follow the path of least resistance, it fills in any voids and gaps underneath the concrete, securely lifting the entire slab back to a safe, level grade. Once the job was completed in a time-efficient and secure manner, the customer was happy to have their pool back and their peace of mind.

Homeowners Jim and Cheryl have an amazing home in Milton, ON but had some issues with their Backyard, specifically around the pool area that they felt had to be fixed because of all the cracks and unleveled surfaces. They pondered and researched ways they could fix the many unleveled surfaces around their pool and came across Clarke Basement Systems and Canadian Concrete Leveling online. They saw so many great reviews and decided to give them a phone call. After setting up an appointment with Trevor who took them around their home, gave them detailed information on how exactly we could help them and found other potential issues that they could fix, they felt comfortable booking us to do the job. A team came in and got the entire job done within half a day and also cleaned up the area perfectly. Overall it was a great job and great team, I would definitely use and recommend them again.

A home in Bolton, Ontario had problems located at both the front and side of the house. The concrete walkway that surrounds most of the house was sinking in various areas causing tripping hazards in the walkway. When the concrete patio was poured the substrate was not properly compacted/compressed. Over time the weight of the concrete has further compressed the loose substrate—leading to the sinking and cracking in the patio. With the concrete sloping towards the home it allowed for rainwater to pool along the foundation which could lead to a basement water. The uneven concrete was a safety hazard as the customer’s parents lived in the home as well. The customer called Canadian Concrete Leveling and talked to John DiNicolantonio who explained our solution to the problem. Kyle McKeown came in and used our PolyLevel Injection System. It is injected beneath the concrete to lift and level the slabs. Our polyurethane injection compresses the substrate and then lifts the concrete, thus ensuring that the area is protected from further settlement. The customer is satisfied that all the tripping hazards have been removed and the walkway now slopes away from the home.  

A new Gazebo in a family backyard was ready to be used this summer when the homeowners discovered a significant change in the concrete position leveling. They realized it had begun to sink and grew concerned they would need to replace the concrete completely, which would cost them a hearty amount of money. Canadian Concrete Leveling was happy to help these homeowners and went the traditional route for this job. The crew used our PolyLevel® that is an injectable polyurethane material. It performs to lift and level the concrete back to its original grade. Not to mention, once it is installed it can be used as soon as thirty minutes after! When finished, the homeowners were glad to know their concrete was fixed without any heavy construction or financial dents.

  Hot tubs are heavy. Combine that weight with typical Canadian weather and shifting soil, and you’ve got a recipe for a sinking patio slab. Over time, even a beautiful backyard can be affected by soil erosion, leaving concrete slabs unstable and unsafe. On this project, the soil beneath the homeowner’s patio had washed away, causing the slab to tilt under the weight of the hot tub. The uneven surface wasn’t just uncomfortable — it put the hot tub and surrounding stonework at risk. When the ground disappears, concrete follows, creating safety hazards and potentially costly repairs. Most people assume sinking concrete means jackhammers, demolition, and days of pouring new concrete. At Canadian Concrete Leveling, we offer a smarter, faster alternative. Our specialized hot tub concrete leveling process addresses the root cause: the voids in the soil caused by erosion. Using high-density polyurethane injection, we fill the empty pockets beneath the slab and precision-lift the concrete back to its original height. This process stabilizes the ground and restores a perfectly level surface capable of handling the heavy weight of a hot tub — all without demolition or long curing times. The benefits of our backyard slab stabilization process are clear: Fast & Clean: No mess, no jackhammers, and no waiting days for new concrete to cure. Cost-Effective: Avoid the high cost of full concrete replacement. Durable & Reliable: The injected polymer stabilizes the slab, preventing future sinking. Safe & Level: Protects your hot tub, stonework, and anyone using your backyard patio. With our hot tub concrete leveling service, homeowners can enjoy a smooth, safe patio almost immediately. Don’t let a sinking slab ruin your backyard oasis. Contact Canadian Concrete Leveling today for professional sinking concrete repair and backyard patio stabilization — and get back to enjoying your hot tub with peace of mind.    

A Burlington family loved the elegant stamped concrete walkway that ran alongside their home—but over time, soil settlement caused several sections to sink. The uneven slabs not only created tripping hazards but also took away from their home’s curb appeal.   Determined to find a solution that was both affordable and long-lasting, they turned to Canadian Concrete Leveling and discovered PolyLevel, a modern, structural-grade polymer solution. Instead of tearing out the entire walkway, our team injected high-density polyurethane beneath the settled slabs, gently lifting and stabilizing the concrete with precision.   The results were remarkable: the walkway was fully restored, all tripping hazards eliminated, and the aesthetic continuity of the stamped concrete preserved. With PolyLevel, the family now enjoys a safe, stable, and beautiful walkway that will last for decades—without the mess, cost, or disruption of traditional methods.

Walking up to this Stoney Creek home, the issue wasn’t just that the concrete had moved — it was how that movement threw the entire property out of sync. The slabs along the side of the house and in front of the garage had shifted just enough to break the clean lines of the walkway, creating awkward, uneven edges that caught both the eye and your footing. Gaps were beginning to pull away from the brickwork, leaving the entrance looking weathered and disjointed.   We stepped in to bring everything back into a single, flush plane. Using a targeted injection method, our team reached the hollow spaces beneath the slabs where the supporting soil had settled. By carefully controlling the pressure below the concrete, we eased the slabs back into position until the transitions were smooth and seamless. It’s a process measured in inches, but it makes a world of difference in how the driveway feels underfoot and how it complements the home.     The result was a property that felt “whole” again. We stabilized the entire run of concrete and eliminated those nagging trip hazards — without a single bag of debris or a jackhammer in sight. In less than an afternoon, the Stoney Creek homeowner went from worrying about their foundation to having a rock-solid, level driveway that was ready for use the moment we pulled out of the lane.