Paul brings more than 30 years of sales, marketing, and customer service experience to Canadian Concrete Leveling. He found his way to us through another member of the Basement Systems dealer network, who was impressed with his exceptional organization and thought his passion would help our clients.
After meeting with Clarke Basement Systems, Paul was offered an opportunity to join their team as a System Design Specialist. Currently, he works as a Project Manager for Canadian Concrete Leveling, helping our customers accomplish their goals and providing them with peace of mind.
Paul is happily married with five fabulous children. He was originally from Wales, U.K. but is now a resident of Thornhill, O.N. In his spare time, he enjoys boating, traveling, and spending time outdoors!
Instead of replacing expensive concrete that settled, call us to lift it back up! We are fast, efficient and... Watch Video »
Insurance brokers know better than anyone the severity of a tripping hazard at a business. They deal with these types of claims every day, so they understand the issues that can come from uneven concrete.
A general contractor in Burlington, Ontario, had recently remodelled his insurance broker’s office. The broker had been dealing with a tripping hazard caused by settled concrete that he wanted dealt with.
The contractor reached out to Canadian Concrete Leveling looking for a solution and met with Project Manager Paul Mendell. Paul showed them our techniques and solutions, and a date was set for the repair.
Foreman Kyle McKeown used our PolyLevel® high-density polyurethane to lift the concrete back to its former grade. PolyLevel® takes minutes to cure, and the concrete can even be walked on the same day as the installation.
The owner is extremely happy with the work performed. His customers no longer worry about tripping, and the work didn’t interfere with his business. The contractor was also very impressed with the work done by Canadian Concrete Leveling.
A daycare is more than just a place for kids to go while they’re parents are busy. Kids learn how to interact with others and enjoy some playtime during their time at daycare too. It’s extremely important that the kids stay safe, and sometimes that requires upkeep outside of normal maintenance.
A daycare owner in Brampton, Ontario, was dealing with sinking concrete right outside of the entrance. Water was pooling there, and whenever the temperatures dropped ice would form.
Looking for a solution to eliminate the chance of ice buildup, the customer reached out to Canadian Concrete Leveling. Project Manager Paul Mendell met with the owner and assessed the situation.
Foreman Kyle McKeown used our PolyLevel® high-density polyurethane to lift the concrete slabs back to their original pour height. PolyLevel® is injected as a liquid and then expands beneath the concrete, lifting the slab while stabilizing the soils beneath.
The daycare owner is thrilled that his establishment is safe once again. The kids can use the walkway without any hazards, and the concrete is protected from further settlement.
Keeping an establishment operating smoothly is the goal of any owner. Whether it’s a recreation centre or a library, it’s crucial to maintain a safe business.
A customer in Brampton, Ontario, operates a daycare service. The kid’s playground is separate from the building, and over the years, the walkway had settled. This created a tripping hazard right where the kids walk every day, so the situation needed to be remedied.
The daycare owner reached out to Canadian Concrete Leveling and met with Project Manager Paul Mendell. Paul showed the customer our solutions, and he was happy to hear we had a minimally invasive method that the kids could be walking on in a matter of hours.
Foreman Kyle McKeown drilled dime-sized holes throughout the concrete to start the repair. He used these holes to inject our high-density polyurethane, PolyLevel®, which lifts the concrete slab while compressing any soils below.
The customer is thrilled that the concrete is repaired. The work comes with a warranty for peace of mind, and the kids can safely use the walkway.
A tripping hazard is something many people ignore until they can’t anymore. We pretend they aren’t there, but then we know something needs to be done if someone falls.
A customer in Toronto, Ontario, has a custom home that had a concrete walkway that had started to sink. They barely began to notice it when a friend of theirs took a fall. The homeowner reached out to the builder to inquire about the issue, and they promptly called Canadian Concrete Leveling to rectify the situation.
Project Manager Paul Mendell thoroughly inspected the home’s exterior. He showed the builder how poor fill soils could lead to voids and sinking concrete, but they were excited to hear we had a non-invasive, affordable fix.
Foreman Kyle McKeown started by drilling dime-sized holes in the concrete slabs. These holes are used as injection ports where our high-density polyurethane is installed. Once beneath the concrete, our PolyLevel® expands. This lifts the concrete and compresses the fill soils, preventing the issue from returning.
Both the builder and homeowner are thrilled about the repair. The job was done in less than a day’s work with no inconvenience to the builder and owner.
There’s a lot that goes into building a home. It’s a huge undertaking, so when things go wrong, it can be a significant setback.
In Toronto, Ontario, a custom home builder was working on a home when he noticed something going wrong. The concrete back patio he had poured six months earlier was already starting to sink. The house wasn’t even through the building stage yet, so he knew he needed a long-term fix.
The builder reached out to Canadian Concrete Leveling and met with Project Manager Paul Mendell. He explained to Paul what happened and that he was surprised the concrete failed so quickly. Paul explained how and why concrete sinks and played a demonstration video of our PolyLevel® System. Bad fill material allowed a gap to form, causing the slab to sink. Our solution not only lifts the concrete but also compresses fill soils below. The customer was delighted to hear about such a unique solution and looked forward to seeing it for himself.
Foreman Kyle McKeown drilled several dime-sized holes in the concrete slab to inject our PolyLevel® System. As the high-density polyurethane is injected, it expands, lifting the slab and stabilizing substrates below.
The home builder couldn’t believe his eyes as he watched the concrete lift back to an even grade. He’s glad he didn’t need to repour the slab and knows who to call if he ever runs into this issue again.
Receiving upsetting news about your home is never a good experience. You put your money and trust into a contractor, and if they’re wrong, it could end up costing you thousands.
A customer in Pickering, Ontario, reached out to Canadian Concrete Leveling about his cracked garage floor. A different company told him he would need to remove the entire floor and have it repoured. After meeting with Project Manager Paul Mendell, he realized that wasn’t true.
After Paul showed him how our PolyLevel® system works, the client booked a repair date. Foreman Kyle McKeown started by drilling dime-sized holes as injection ports into the floor. He injected our high-density polyurethane beneath the concrete to fill the void and compress fill soils below. Once the repair was done, Kyle patched the holes with fresh concrete.
The customer is thrilled that he decided to call Canadian Concrete Leveling rather than go with the original company. He saved himself thousands of dollars and had the work done in one day rather than one week.
Doing what we can for our families is essential to most people. We take care of our kids when they’re sick, and we do what we can to make our parent's lives more comfortable as they grow older.
A customer in Georgetown, Ontario, had a sinking front step that was causing some trouble. The homeowner’s elderly parents would often visit but walking up the steps was becoming more of a challenge each time.
After reaching out to Canadian Concrete Leveling, the customer met with Project Manager Paul Mendell. Paul showed him how our PolyLevel® system could lift and level concrete, and the customer booked a date for the repair.
Foreman Kyle McKeown used our PolyLevel® high-density polyurethane to lift and level the concrete. He injected the solution through dime-sized holes where it expands beneath the concrete, lifting the slab and compressing fill soils. To complete the repair, Kyle patched the holes with fresh concrete.
The homeowner is very happy that the steps are safe for his parents again, and he’s glad he didn’t wait any longer to fix the problem.
Nature takes a massive toll on our homes each year. She rips shingles off our roof, destroys paint and stain, and sometimes, makes our walkways dangerous.
A customer in Oshawa, Ontario, learned the hard way just how much nature can take a toll of concrete. The walkway around his house had settled, leading to a considerable tripping hazard. Water was also pooling along the foundation, leading to water seepage in the basement.
Concerned for his home’s well-being, the customer reached out to Canadian Concrete Leveling and met with Project Manager Paul Mendell. Paul is very familiar with these types of scenarios and was able to put the customer’s worries to rest.
Foreman Bill McKeown worked hard using our PolyLevel® system to repair the concrete slabs. He used dime-sized holes to inject the high-density polyurethane beneath the slab where it expands, lifting the concrete and compressing fill soils.
The customer is delighted with the work done. His walkway and basement are protected, and with a warranty for added peace of mind.
Safety is always on the mind of an employer. Ensuring your employees are safe while they’re working is extremely important, and sometimes steps need to be taken to prevent injuries.
A customer in Brampton, Ontario, manages a building that produces pet food packaging. We had done work for them in the past, so they brought us back to deal with a few more issues. The concrete walkway surrounding the building was sinking in several spots, and an employee even tripped.
Concerned for their employee’s well-being, the company reached out to Canadian Concrete Leveling and met with Project Manager Paul Mendell. The manager was already familiar with our services and showed Paul the spots that needed repair.
The customer is pleased once again with the work done by Canadian Concrete Leveling. His employees can use the path again safely, and the work was done in a timeframe that didn’t affect their work-flow.
Maintaining a commercial property takes a good amount of upkeep. These buildings sometimes employ hundreds of people, so keeping the building safe is essential.
A maintenance manager in Brampton, Ontario, was dealing with a walkway that had settled. There were numerous tripping hazards, and an employee had even taken a fall.
Looking for a solution that wouldn’t interfere with the building’s operation, the manager reached out to Canadian Concrete Leveling. Project Manager Paul Mendell inspected the walkway, and the manager showed him which slabs needed to be lifted.
Foreman Bill McKeown used our PolyLevel® system to lift and level the concrete back to its original pour height, eliminating the tripping hazards.
The customer is thrilled that the work was done so quickly and effectively. His employees are now safe, with no risk of tripping.
Sometimes things go wrong in our homes without us even noticing. There are so many different factors at play that something could be behind a wall or floor for years before you catch it.
A couple in Brampton, Ontario, noticed it felt like they were walking downhill when they were in their basement. They had recently renovated the space and, during the reno, noticed how sloped the basement floor was. Their fireplace was even sitting a few inches higher than the floor.
They were terrified that the entire floor would need to be removed but were relieved after meeting with Project Manager Paul Mendell. Paul showed them how we could lift the floor, and a date was set for the repair to take place.
Foreman Bill McKeown has dealt with many situations just like this one. He injected our PolyLevel® polyurethane throughout the floor, slowly lifting it back to the wall. Once finished, he patched the injection holes with fresh concrete.
The customer loves how level their basement floor is now. Their fireplace is back to where it should be, and they saved thousands not having to excavate the basement floor.
Building a custom home is an exciting endeavour. Not only are you making a significant life decision, but you also get to build your dream home to your liking.
A customer in Richmond Hill, Ontario, had just finished having his custom home built. He added in a beautiful patterned concrete driveway, but the substrate below was never adequately prepared. His brand-new driveway was already sinking, and he wanted to remedy the problem.
Unsure of who to turn to, he called Canadian Concrete Leveling and met with Project Manager Paul Mendell. Paul showed the customer how we could efficiently fix his driveway, and a date was set for the repair.
Foreman Bill McKeown used our PolyLevel® high-density polyurethane to lift the driveway in several spots. PolyLevel® expands under pressure, raising the slabs and compressing the poorly prepared substrate.
The customer is thrilled that his driveway is fixed. He can finally enjoy his custom home, knowing his driveway is safe and protected.
A successful, entrepreneurial educator and owner of a learning centre for children with special needs and Autism was working on a new project in Goodwood, ON. She was building hydroponic greenhouses to give her students a chance to learn more about growing plants and also experience a little bit about being self-sufficient. Unfortunately, this principal noticed the concrete slabs that were supposed to hold the greenhouses were no longer level but were slanting in some areas as much as 9 inches!
After doing some research, the principal gave us a call at Canadian Concrete Leveling. Our Project Lead, Paul Mendell, met the principal at her site, checked the slabs and then recommended our PolyLevel® Injection System to lift, level and stabilize the concrete. Once our installation team arrived, Billy McKeown and Kyle McKeown injected polyurethane through dime-sized holes in the concrete to lift the slabs back to their original pour and back to being level again.
The principal was ecstatic that we were able to fix the concrete slabs in such a short amount of time. Her project was back on track, she had peace of mind finally, and we were more than happy to provide a permanent solution.
A concrete walkway had been sinking for a while and had started to slant toward the house in Stayner, ON. As a result, water was pooling along the house. The homeowner was getting worried water might start leaking through to the basement.
The homeowner called Canadian Concrete Leveling hoping to get the walkway fixed. Paul Mendell, Project Lead, visited the homeowner and suggested our patented PolyLevel® Injection System. Bill McKeown and Kyle McKeown, our expert installation team, lifted and stabilized the concrete slabs to make the walkway level again. Next, the team used NexusPro® Sealant between the walkway and house to prevent water from leaking through the foundation.
The homeowner was excited to have the walkway repaired in a short amount of time and enjoy peace of mind knowing water was not going to leak into their basement.
As our parents grow older, we cherish the time spent with them more and more. Whether it’s going out for dinner to celebrate a birthday, or only getting together for a coffee, it’s always nice to share a moment.
Unfortunately for customers in Newmarket, Ontario, hazardous front steps made it hard for their elderly parents to visit. The concrete slab had settled over the years, causing the step to be higher than the building code. Worried for the safety of their family, the customers set up a free inspection.
Project Manager Paul Mendell met with the customers and introduced them to our unique repair processes. Our Production Department set up a date, and Foreman Kyle McKeown completed the repairs. Kyle injected PolyLevel® High-Density Polymer to lift and stabilize the front steps, eliminating the tripping hazard and bringing the steps back to code.
The customers are thrilled they no longer need to worry about their elderly parents tripping. They have peace of mind and can’t wait until the next family dinner.
Keeping your home in great shape is a priority for most homeowners. Not only does it prevent repairs, but it gives us a sense of pride. Many different elements can threaten our homes, however, and sometimes repairs need to be made, regardless of how well the home is kept up.
Customers in Newmarket, Ontario, were concerned about water seeping into their basement. They have a concrete slab walkway along the side of their home, but settlement had caused the slabs to slope towards the home’s foundation. Looking to prevent any problems rather than fix them, the customers met with Project Manager Paul Mendell. Paul discussed how we could eliminate the issue, and the customers happily agreed.
Foreman Kyle McKeown used our PolyLevel® Process to lift along the entire side of the slabs, removing the slope towards the foundation. After the lift was complete, NexusPro® was applied to seal any cracks and prevent moisture from gaining access beneath the concrete.
The customer is delighted that their home is protected once again, and they love how the NexusPro® Sealant turned out.
We love to make our clients happy! We improved this step so that it no longer slopes. By installing PolyLevel® it not only looks better, but it’s also safer!
Garage floors deal with a lot of wear and tear. The constant weight of vehicles driving back and forth takes a toll, and after an extended period, many garage floors begin to fail.
A customer in Innisfil, Ontario, noticed cracks were forming in his garage floor. He wanted the issue fixed before it got worse, so he reached out to Canadian Concrete Leveling after hearing about how we can stabilize concrete.
Project Manager Paul Mendell met with the homeowner and inspected the garage. Paul discovered a void beneath the concrete floor. He explained to the customer, and how we could fill the void and stabilize the concrete, and the customer eagerly booked a repair date.
Foreman Kyle McKeown started by drilling a few dime-sized holes in the concrete. He used these as injection ports for installing our PolyLevel® high-density polyurethane. PolyLevel® expands beneath the concrete, compressing fill soils and stabilizing the floor above. After completing the repair, Kyle patched the holes with fresh concrete.
The customer is thrilled that his garage is fixed. He doesn’t need to worry about the cracks anymore, and he knows his floor is stable and supported.
When something goes wrong at your home, it can be hard to know where to turn. Choosing the right contractor can be hard, but making the right choice makes the entire process that much easier.
A customer in Orillia, Ontario, decided to reach out to us after dealing with pooling water on their back patio for several years. Whenever the temperatures dropped, she dealt with a miniature skating rink, and she was concerned about water seeping into her basement.
Project Manager Paul Mendell met with the homeowner and inspected her back patio. Paul showed her how our PolyLevel® Solution works, and she was excited to hear that the concrete didn’t need to be ripped apart and repoured.
Foreman Mark Sealy started the repair by drilling dime-sized holes in the concrete. Using these ports, he injected our high-density polyurethane. Once injected, PolyLevel® expands beneath the concrete compressing any fill soils and lifting the slab. Mark injected slowly, keeping control of the amount of polymer being used and lifting the concrete evenly.
The customer is very happy with the work down by Canadian Concrete Leveling and wishes she gave us a call years sooner.
Hide it and forget it is sometimes an option we turn to. We throw something away in the storage room, or we use a rug to cover a small stain. It works, but it’s not the best way to remedy a situation.
A customer in Orillia, Ontario, had an old carpet on his front porch. It had been there for years, and when he finally removed it, he found cracking and sinking throughout his concrete porch. His neighbours had previously had work done by us, so he decided to give us a call too.
The homeowner met with Project Manager Paul Mendell, and a date was set for the repair. Foreman Kyle McKeown used our PolyLevel® system to lift and level the concrete, while also compressing the fill soils below. This prevents any further sinking or a washout down the road.
With the work complete, the customer is ecstatic about his front porch. He was impressed with the job done and has recommended us to family and friends.
These homeowners had a very dangerous trip hazard around their home and were concerned about the safety of their family and friends.
Once they made the right decision to fix it, they called Canadian Concrete Leveling to repair the job.
Project Manager, Paul Mendell, inspected the home and established that PolyLevel® would be needed to lift and level the concrete to get rid of the trip hazard.
Once the plan was in place, Installation Foreman, Bill McKeown, and his production team went to the home to execute the job.
Now, the homeowners are relieved to have a safe place for their family and friends.
Planning for retirement is exciting, but also a lot of work. It takes a lot of financial planning, but the reward of enjoying your golden years is well worth it.
A customer in Sebright, Ontario, recently purchased a cottage property. He had torn down the original building but wanted to keep the garage as a place to work on his classic cars with his son during his retirement. It's a great space for a workshop, but the concrete slab the garage was sitting on had cracked and settled.
We had previously done work for the customer's home in Uxbridge, Ontario, so he knew exactly who to call when he discovered the problem.
Project Manager Paul Mendell met with the customer at his new property and inspected the garage. Paul discovered that voids had formed beneath the building, and this was causing the concrete to settle.
The customer is thrilled that his garage is level. He can start to renovate and turn it into a shop, and he's delighted that Canadian Concrete Leveling exceeded his expectations once again for a fraction of the cost.
Being away from a property can be a stressful situation. Many cottage owners go through this every winter, so doing what you can to prepare is essential.
A customer in Penetanguishene, Ontario, had a pool situated near the water, and a retaining wall supported the patio. The pool deck had settled over the years, and water was pooling between the deck and retaining wall. The owner was concerned that a flash-freeze could push out the retaining wall and possibly cause it to lean or collapse.
Looking for a solution without having to redo the wall, the customer called Canadian Concrete Leveling. Project Manager Paul Mendell met the customer at his cottage and inspected the pool deck. The customer was happy to hear we could remedy his problem without any major disruptions.
Foreman Kyle McKeown used our PolyLevel® polyurethane to lift the concrete slabs. By injecting our system through dime-sized holes, we were able to lift the deck a few inches, bringing the patio back to grade level and eliminating any pooling water.
The customer is delighted with the work done. Their pool deck is protected, and they can be away from their cottage with peace of mind.
A customer in Cumberland Beach, Ontario, was concerned about their backyard. As custom home builders, they take extreme pride in the workmanship and the look of their home. Unfortunately, their beautiful flagstone patio had gone from backyard oasis to cracked and sloped water collector. The flagstone was built on top of concrete pads, which sunk when the substrate beneath them settled. This caused water to drain towards the foundation instead of away from it, making the patio unsightly and creating cracks and tripping hazards. The customer had also installed two unique, large armour stones that connected to the patio, which sank significantly due to the weight. Ready to bring their backyard back to life, they reached out to Canadian Concrete Leveling.
Project Manager Paul Mendell met with the customer to review their options. After creating a plan, a date was set for Foreman Bill McKeown and Installation Specialist Mark Sealy to complete the work. They injected PolyLevel® in numerous locations, slowly raising and leveling the concrete. PolyLevel® not only raises the concrete, but it also compacts the ground below it, helping to prevent future settlement. To seal the cracks, Bill & Mark used our NexusPro® Sealant. NexusPro® is resistant to UV light and extreme temperatures, creating a seal that not only looks great but lasts long too!
The homeowners are thrilled that they no longer have to worry about water draining towards their foundation and any tripping hazards. Their backyard looks great once again, and they can continue to take pride in their home and workmanship thanks to Canadian Concrete Leveling.